Can I have a refund for my PCR test?

These tests are stable at room temperature for several months so if you are planning to travel later in the year you may wish to hold onto your testing kit and use it at a later date. If you would prefer to receive a refund, please send us the kit ID of the test you wish to cancel and we will refund you £86 per test (less £13 for the kit cost, postage and fees), it will arrive in your account within 5-10 working days from your request. Unfortunately at present we are unable to accept returns so please discard the unused kit.

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