Can I change my Video-Supervised Test appointment time?
There is no need to contact us if you want to reschedule your video supervision appointment time.
The time and date you chose when you purchased your supervised antigen test is just for our information. You can actually take your test at any time you like between 8am and 8pm, seven days a week (including public holidays).
If you are going to take your test at a different time than the time you picked at checkout, that’s fine, there’s no need to tell us about the change or do anything else. Just click the link we sent you in your order confirmation email whenever you want to take your test - we always have staff available for you.